Can I order by invoice? - Questionstar

Can I order by invoice?

Yes! If you order a STANDARD or PROFESSIONAL subscription plan as a company or organization, you can order by invoice. To do this, simply select “Invoice” when choosing your payment method.

In this case, we will send you an invoice to the email address you specify during the registration process. You can also download the invoice on the “Invoices & Billing” tab in your profile settings. Your user account will be activated according to your chosen plan.

We ask you to pay our invoice within 14 days from the issuing date. In case we do not receive the payment within this period, your user account will automatically be downgraded to the FREE plan with all its restrictions. All surveys will be stopped except for the one you’ve started last and your access to the respondent data will be limited to the first 50 records. In case your payment was delayed, we will notify you per emails about its receipt. At the same time, the restrictions of the FREE tariff will be removed. However, you will have to manually restart the stopped surveys.

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